RemoteWarszawaKrakówWrocławPoznańTrójmiastoŁódźSzczecin
SeniorMidJuniorIntern
Java
JS
Testers
Mobile
PHP
.Net
Ruby
C
Scala
Machine Learning
Big Data
UX/UI
PM
Python
DevOps
Other
User.com
Knowledge Manager, Tech Writer3000 - 6000 PLNb2b/permanent
User.com Kolejowa 5/7, Warszawa39 days ago
Mid
b2b/permanent
<50
ulica Kolejowa 5/7, Warszawa
User.com is a business intelligence and marketing automation platform which allows for complete personalization and automation of business communication. Using proven and innovative web technologies we are developing a stable and efficient application which processes millions of events every day. The Knowledge Manager at User.com builds and manages a knowledge base of materials regarding the functioning and possible use cases for our application. Responsibilities of the Knowledge Manager include: - Writing articles to be included in the knowledge base: https://docs.userengage.com/, - managing the structure and content of the knowledge base, recording short explainer screencasts, - preparing automation templates which will be the basis for User.com clients to automate their communication: https://user.com/en/action-templates/, - creating manuals which will assist User.com clients in implementing the system within their businesses in different industries and automating selected processes. The skills and experience we are looking for: - Complete fluency (C2) in English, both in writing and in speaking, - experience in creating product documentation in English, - ability to create a coherent and legible information architecture, - ability to create content for different channels of communication (e.g. basic video editing skills), - at least basic knowledge of marketing, preferably a good understanding of issues related to marketing automation, - ability to quickly grasp technical issues related to marketing process automation and explain those issues in simplest possible terms.
We expect:
2 years of experience in tech/marketing writing
We offer:
Subsidized Private Healthcare
Subsidized Sports Membership
Subsidized Lunches
English writing
Senior
Good to know
Make sure your CV is readable, written in Polish or English language.
Apply now!
Drop your CV.doc, .docx, .pdf allowed, max 5mb
reCAPTCHA active
We do not store your data!
The holder of your data is USER.COM. Your data is processed for the purpose of the current recruitment process. You have rights to access your personal data, update, modify or remove it. Providing your personal data is voluntary, but necessary in the recruitment process.
See detailed information in Privacy policy.